Privacy Policy

Last Updated: June 17, 2026

At SyncGrid LLC, a Texas limited liability company ("SyncGrid," "we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Please read this Privacy Policy carefully. By using our Services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Subscribe to our newsletter
• Book a discovery call or consultation
• Register for an account
• Contact us for support or inquiries
• Purchase or use our services

This information may include your name, email address, phone number, company name, and any other information you choose to provide.

Usage Data

We automatically collect certain information when you visit, use, or navigate our Services. This information may include:

• Device and browser information (type, operating system, browser type)
• IP address and location data
• Pages visited and time spent on pages
• Referring website addresses
• Date and time of your visit

Service Data

When you use our automation services, we may collect and process data necessary to provide the service, including:

• Google Workspace data (with your explicit permission)
• Workflow configurations and preferences
• AI agent interactions and usage patterns
• Integration data from connected third-party services

How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, operate, and maintain our Services
• Process your transactions and manage your account
• Send you newsletters, marketing communications, and service updates (with your consent)
• Respond to your inquiries and provide customer support
• Improve and personalize our Services
• Analyze usage patterns and optimize our platform
• Detect, prevent, and address technical issues or security threats
• Comply with legal obligations and enforce our Terms of Service

How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

• Email service providers (for newsletter delivery)
• Payment processors (Stripe for payment processing)
• Cloud hosting providers (for data storage and computing)
• Analytics services (to understand usage patterns)

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Secure authentication and access controls
• Regular security assessments and updates
• Restricted access to personal information on a need-to-know basis

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service provider
• Opt-out: Unsubscribe from marketing communications at any time
• Restriction: Request restriction of processing in certain circumstances

To exercise any of these rights, please contact us at

info@syncgrid.io

. We will respond to your request within 30 days.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Services and store certain information. Cookies are files with a small amount of data that are sent to your browser from a website and stored on your device.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.

Third-Party Services

Our Services may contain links to third-party websites or integrate with third-party services (such as Google Workspace). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.

International Data Transfers

Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our Services, you consent to the transfer of your information to the United States and other countries where we operate.

SMS / Text Messaging

Some businesses using SyncGrid communicate with their own clients by SMS text

message through our platform. Text messages are sent only to individuals who

have given express consent to the business they have a relationship with, and

every message is individually reviewed and approved by that business owner

before sending. Message frequency varies. Message and data rates may apply.

You can opt out at any time by replying STOP, or reply HELP for help.

No mobile information will be shared with third parties or affiliates

for marketing or promotional purposes. All the above categories exclude

text messaging originator opt-in data and consent; this information will not be

shared with, or sold to, any third parties.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email:

info@syncgrid.io

Company: SyncGrid LLC (Texas, USA)

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